Submit a ticket. Get a benchmark report within 24 hours.
We run a benchmark program for customers. Send a quote, an order form or a renewal as a ticket, and a VendorBenchmark specialist benchmarks it against comparable customers and delivers the report within 24 hours.
Four steps, one clock.
The 24 hours start when the specialist confirms the ticket. You follow every step on the ticket in the app, and the report arrives there and by email.
Open a ticket
Upload the quote, order form, renewal or contract. Name the vendor and the date you need to answer by.
A specialist takes it
A named benchmark specialist confirms the scope, asks for anything missing, and starts the clock.
Priced against peers
Every line set against comparable customers for the same product at the same size, in USD.
Report within 24 hours
The benchmark report on the ticket, ready to forward, with the specialist on hand for questions.
What you send, what you get back.
Send what you have. A quote with line items is enough to start; the specialist asks for anything else on the ticket.
- The quote, order form, renewal or contract, as PDF or Word
- The vendor and the products in scope
- The date you need to answer the vendor by
- Anything the vendor said that is not on the paper
- What the deal costs, and how that compares
- What comparable customers pay for the same product at the same size
- Where the deal ranks: Poor, Below market, At market, Good or Top of the market
- The gap in dollars over the term, and the asks to make first
- Talking points for the next vendor call
Three answers, in this order.
Every report from the program answers the same three questions a buyer asks, in dollars. How the benchmarks are built →
What it costs
Your discount off list where the paper prints one, or your rate against what peers pay where it does not.
What peers get
The range comparable customers land in for the same product at the same size, with its midpoint.
Where you rank
One plain rank, with the gap stated in points and in money over the term.
Who does the work, and how it is kept.
The program runs on the same platform as the rest of Vera AI, under the same security controls.
Buyer side specialists
Benchmarks are done by specialists who negotiate software deals for buyers, never for vendors.
Your paper stays yours
Private storage, isolated per organization, every view and download on the audit log.
Send the next quote as a ticket.
A benchmark report within 24 hours, from a specialist on the buyer side.