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Off List · Episode 10

ServiceNow, Workday, and the platform fee

July 10, 2026 · Show notes and topics
bella, host portrait
Bella
roger, host portrait
Roger
bill, host portrait
Bill
laura, host portrait
Laura
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In this episode

Two of the stickiest platforms in the enterprise, and a pricing model designed to be hard to benchmark. The panel digs into ServiceNow per employee pricing and Now Assist, Workday tenant and module creep, the platform fee shell game, the multi year cap fight worth having at signing, and when to consolidate versus diversify.

This episode's audio is being produced. The topics above are the running order for the conversation.

About this program. Off List is an AI produced podcast. Every voice you hear is a synthetic AI model, not a real person, and the hosts, their employers, and the stories they tell are illustrative composites created for teaching. Episodes are for educational and informational purposes only and are not legal, financial, or professional advice. Verify any figure against your own contracts and a qualified advisor before you act on it.