Shop Talk | Episode 9 of 10

Case Mode

Two colleagues, one feature, fifteen minutes. George hosts, Sofia brings ten years of sourcing. Hand Vera the negotiation: she corresponds, argues the number round by round, and stops for you at every decision. Recorded August 2026.

The first two minutes play for everyone. The full episode is available on request with a work email.

What this episode covers

The boldest claim in the product: deals that deserved a negotiation but were never going to get one from a human, negotiated. You set the goal and the guardrails, Vera runs the rounds, and every offer stops for the owner's decision.

Live: the case worklist, launching a case from intake, and the inside of a running case with the whole correspondence on the record. The boundaries carry this episode, and they are absolute.

Chapters

0:00Welcome: the negotiation nobody has time for
2:06How a case actually runs
4:37Live: the case worklist
7:16Live: launching a case from intake
9:33Live: inside a case, round by round
11:50Brainstorm: five ways teams run cases
14:05Real life: Sofia's untouched renewal tail
15:54Start tonight: your first case

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