VendorBenchmarkUser manual PDFOpen the app →

04 · Insight

The intelligence layer over everything you have uploaded. It turns your proposals, agreements, and invoices into spend and concentration analytics, ranks the savings still on the table, proves negotiated savings against the invoices that followed, reads your documents for search and grouping, and connects you to an anonymous community of other verified buyers. Where a screen leans on AI, it is marked below and needs an AI plan.


Your organization

Where: Insight › Your organization · /org
Who: everyone in the organization

The whole estate on one page: what your organization actually spends per year, vendor by vendor, with every agreement consolidated. This is the page you forward to finance, so it is open to every member rather than owners only.

*In plain words: the one-page answer to "what do we hold and what does it cost."*

When to reach for this

The number it leads with is what you pay per year under the agreements in force today. Not a contract total, and not anything whose term has ended. A vendor you have renewed three times counts once, because three sequential three year deals are nine years of paper and one live agreement.

On the screen

How to use it

  1. Read the headline, then the line explaining the difference from your own spreadsheet. Take that difference to whoever owns the spreadsheet.
  2. Check the three renewal windows. The one with the most money in it is where your next quarter goes.
  3. Scan the vendor table for overlapping terms. Each one is either a product nobody told procurement about or the same contract twice, and both are worth ten minutes. Press Open the two terms side by side on a flagged row to settle it in one look.
  4. Press Analyse these 5 to get a benchmarked verdict on your largest agreements. Results appear on this page as they finish.
  5. Pick a next move from the bottom of the page.

Tips

Related: Portfolio · Enterprise Uploader

The Vera Wire

Where: Benchmarks & market › The Vera Wire · /wire (opens as its own window; Your watchtower and the Research Agent keep their own doors)
Watch: The Wire (1:47)
Who: everyone

The always-on market news desk. Every licensing, pricing, and vendor move the platform tracks lands here in one feed, newest first, each item read for what it means for your estate. It writes itself: the wire aggregates Terms Watch price changes, the Price Index, newly published research, the weekly vendor report, and the Vendor Changes agent's document changes every day, so it stays current without anyone curating it. A condensed strip also rides on your dashboard under the Ask bar and on the welcome screen. Pressing the wire starts the app: it opens as its own window with nothing behind it, and Esc or Close returns you to Home.

The wire follows your spend category. The feed carries the suppliers of the desk you are working in, so a facilities buyer reads facilities market news and a software buyer reads software market news: 50 suppliers each on Facilities and Office Services and on Professional Services, 25 each on Marketing, Workforce, Travel, MRO and Logistics, and the whole software estate on Information Technology. Items with no named vendor, which is where market and policy news sits, stay on every desk. Switch category in the header and the wire switches with you. Two places deliberately do not filter: a vendor's own page and the negotiation plan, where you have already chosen the subject and news about that vendor should reach you whichever desk you are on.

Where the non-software items come from. Every supplier the benchmark library covers has a curve document behind it, and each one records the dated market event that set the current commercial regime: an acquisition, a margin move, a published target, a valuation. Those are on the wire, each dated, attributed to the document and linked to that supplier's benchmark. They are market context rather than a daily ticker, so an item may be some months old; the date on it says which.

The Vera Wire screenshot

On the screen

How to use it

  1. Read the cover story and Vera's read for the headline move of the day.
  2. Tap a lens to focus on Licensing, Pricing, Vendor news, or Research.
  3. Turn on My vendors only to narrow the wire to your own estate.
  4. Tap any item to expand Vera's read, then follow the source link for the detail.

Tips

Related: Research Agent · Research · AI Agents - Vendor Changes

AI Agents - Vendor Changes

Where: Benchmarks & market › Vendor Changes · /wire/policy (opens as its own window with four rooms; keys 1 to 4 switch them, Esc closes)
Who: everyone

Vendors reprice you through their documents, not just their price lists. The Vendor Changes agent fetches the public licensing and cloud policy documents of the top-20 vendor set every day, 32 documents in all, and diffs each one against yesterday's copy: the Microsoft Product Terms and Universal License Terms, the Oracle partitioning, cloud licensing, support, and Java SE policies, AWS service terms, the Google Cloud terms, and the standing agreements of SAP, Salesforce, IBM, Adobe, ServiceNow, Workday, and their peers. Vendors publish on their own rhythm, Microsoft monthly on the first business day, AWS continuously, but the sweep runs daily because vendors do not always keep to their own calendar. When the fine print changes, the change is logged with the exact lines that moved and Vera's read on what it means, and material changes publish to The Vera Wire under the Licensing lens.

AI Agents - Vendor Changes screenshot

What you see

Signals: alerts per vendor or all

How to use it

  1. Read the change ledger newest first; the vitals tell you in seconds whether anything moved since your last visit.
  2. On a change, read Vera's read, then expand Show the changed lines for the primary evidence, for example before raising it with your vendor rep.
  3. Follow your vendors with their bells and turn on the channel you want in Signals; from then on the fine print comes to you.

Tips

Related: The Vera Wire · Watch · Research

Portfolio

Where: Spend & savings › Portfolio · /portfolio
Watch: Portfolio (3:29)
Who: everyone

*In plain words: the whole money story on one floor: position, spend, opportunities, the map, and the plan.*

When to reach for this

One page now carries what used to be five. Portfolio, Spend, Opportunities, the Estate map, and Strategy live here as lenses over one ledger: the navy masthead states the estate in figures, a tab rail switches the lens, and every chart lives on exactly one lens. Old links and bookmarks land on the matching lens automatically.

Portfolio screenshot

On the screen

How to use it

  1. Read the masthead, then the Overview lens: the concentration and position instruments say where effort should go.
  2. Work the Vendors ledger top down; the on the table column is the queue in dollar order.
  3. Before a budget conversation, open Spend for the forecast and the exports; before a board conversation, export the Estate map slide and the Strategy brief.
  4. Turn an opportunity into a tracked negotiation from the Opportunities lens while its window is open.

Tips

Related: Invoices · Agreements · Renewals

Monthly briefing

Where: /briefing, linked from the Monthly briefing agent on the Agent Center and from its ready notification
Who: everyone · requires an AI plan
You get: a five minute spoken brief, chaptered so you can skip · a minute or two to generate

Your portfolio as a five minute spoken brief, one per month: what renewed, what is landing, where the leverage is, and the one number that matters. Chaptered, skimmable, and grounded in the same data as every page in the app. Restored in August 2026: the agent records on the 2nd of each month, and the page holds the latest recording.

*In plain words: the month, spoken, in five minutes.*

When to reach for this

Monthly briefing screenshot

On the screen

How to use it

  1. Open the Monthly briefing from the Agent Center's wire and press play, or generate the current month if the player is empty.
  2. Skip between chapters to reach renewals, spend, or leverage directly.

Related: Portfolio · Your AI agents

Anomalies

Where: Spend & savings › Anomalies · /anomalies · via More or Ctrl/⌘ K
Watch: Anomalies (1:23)
Who: everyone

You no longer wait a week for your first findings: Run the scan on the page scans your portfolio now. Every finding can also be closed out: Resolve files an optional recovered annual amount, moves the finding to a Resolved section, and closes any linked task, and the verdict band totals recovered dollars against dollars at risk. Billed-above-contract, unused-seat, and no-uplift-cap findings also offer Draft the fix, a copy-only letter built from the finding's stored facts; nothing sends from the platform.

What the watchdog found while scanning your portfolio: unusual uplifts, missed notice windows about to bite, duplicated spend, and other things worth a look. It runs itself every week, and you can run it here whenever you like.

*In plain words: the sweep's findings: what looks wrong in your portfolio, worth a human look.*

When to reach for this

Anomalies screenshot

On the screen

How to use it

  1. Press Run the scan now if the page is empty or you have added paper since the last pass.
  2. Open a finding and check the evidence.
  3. Act on it, then resolve or dismiss findings you have handled.

Tips

Related: Billing watch · Invoices

Vera Licensing

Where: Spend & savings › Vera Licensing · /vera-licensing
Who: everyone (API keys and connectors are owner settings)

The area your license reports land in. A license management tool pushes a report over the API, a connected SAM source syncs or imports one, or you upload a CSV export by hand; every arrival files into the ledger with its rows and a computed summary, updates your live license position, and can be read by Vera as an exec brief.

Vera Licensing screenshot

On the screen

How to use it

  1. Feed it once: upload a CSV export from your license tool, or connect the tool on the connectors page, or hand the API card to whoever runs your SAM platform.
  2. Open the report when it lands and scan the position pills: brick rows are deployment past entitlement, the audit side; gold rows are licenses bought and idle, the savings side.
  3. Run Read my license position first. It states the whole estate in one document and tells you which of the other reads matters most.
  4. Before a renewal, run What does this mean for my renewals: it joins the usage numbers to your tracked contracts and writes the resize ask per vendor.
  5. Schedule the push from your tool weekly. Every push updates the live position, so shelfware analysis, audit exposure, and vendor pages stay current without anyone exporting anything.

Every figure in a licensing brief is computed from the rows your source sent, converted to USD at the current rate; where the source priced nothing, the brief says so and names what to ask your tool for rather than inventing a rate. A pushed report also raises the license_report.received webhook event for your connected channels.

Related: Integrations · API · Portfolio · Data health

Invoices

Where: Spend & savings › Invoices · /invoices · via More or Ctrl/⌘ K
Watch: Invoices (1:53)
Who: everyone

Invoice line-item intelligence: what the vendor actually billed, reconciled line by line against what you contracted. Every line gets a verdict with the dollars at stake.

*In plain words: every invoice line checked against the contract, with the overbilling priced.*

When to reach for this

Invoices screenshot

On the screen

How to use it

  1. Upload an invoice, or set up email-in so they process automatically.
  2. Work the lines flagged above contract or over entitlement, dollars first.
  3. When a dispute is resolved with money back, file it as a verified saving so the recovery joins the proof ledger.

Tips

Related: Billing watch · Anomalies

Vendor calendar

Where: Benchmarks & market › Vendor calendar · /vendor-calendar · via More or Ctrl/⌘ K
Watch: Vendor calendar (1:56)
Who: everyone

The timing desk, as its own application window: the fiscal year ends and quarter closes of the top 40 software vendors, read against your own notice deadlines. A vendor's quarter close is the one date their side cannot move, so this is when to time your asks. It opens over whatever you were doing, and Close returns you to Home.

*In plain words: when each vendor's quarter closes, so your ask lands when their discount authority peaks.*

When to reach for this

Vendor calendar screenshot

On the screen

How to use it

  1. Read the stage: it says how many vendors are inside a window right now.
  2. Open Your paper to see which of your renewals are well timed and which sit on no clock of theirs.
  3. Take a renewal into the Timing lab, move the date toward the shaded run before a close, and read what the timing is worth on your own value.
  4. Watch that vendor's briefing before the call: it is in their dossier and in The research.

A note on the figures. Every date comes from the vendor's own published fiscal calendar. The point bands are what buyers report from closing inside a window, applied to a figure of yours; they are a size, not a quote, and the panel says so.

Related: Renewals · Agreements

Document Agent

Where: Contracts & documents › Document Agent · /doc-search · via More or Ctrl/⌘ K
Who: everyone

The search application for your contracts: type a word, a phrase or a vendor into one box and every clause that says it comes back as a crop of the page it sits on, grouped by paper, with the words marked and the page number beside it. Filter on the left with counts the database itself reports, open the page beside the results, tick the clauses you want, and export what you see as Excel rows, a Word brief, the clipboard, a print or a link. It is one room and one bar: no menus, no rooms to switch, no question to phrase. The words you type are matched against the papers' own text; no model reads your question and nothing is written for you, so the clauses on screen are exactly what the papers say. The Report tab is where the window argues: what the papers in scope hold as charts, the questions you ask of them answered with every clause cited, the AI review of which agreements could be better, and your team's notes, sent on with a link and the Word file.

*In plain words: search every contract you have stored the way you search your mail, see the clause as it sits on the page, filter, and export what you found; press Report to see what your terms look like across the papers, ask them a question, and send the answer on.*

When to reach for this

It opens as its own application. However you reach it, Home's Your apps, More, the palette, a bookmark, a typed address or a link a colleague sent you, Document Agent draws its own window and nothing loads behind it, exactly as the Negotiation and Contract Readers do. Closing it from its X or from the taskbar returns you to Home; Escape only ever closes what is open inside it, then clears the selection, then the box.

The Document Agent on arrival: the estate drawn, and the desk beside it
Document Agent screenshot

On the screen

- The seat — who is answering, their portrait and what they are for. Under it the questions worth asking your estate, the first naming the paper whose term ends first and asking what notice it needs, then the papers that renew by themselves within ninety days, where the price increase is capped, and what a divested company could keep using. Type your own in the box and press Ask. At the foot, Bring in a seat: the negotiator for each vendor on your shelf that has one. Press one and the questions and answers narrow to that vendor's papers; press it again for Vera, who reads them all.
- Relevant research — the published Negotiator's Guides for the vendors on your shelf, the one whose term ends soonest first, each saying why it is here ("Workday Master Subscription Agreement ends in 31 days"). Press one to read the guide's opening and the three things that decide the outcome in place, then The … clauses to search that vendor's papers or Open in the library for the whole guide.
- Sources — every document source your workspace has connected, what each does and when it last synced, your email-in address when it is on, and Connect a source for the ones that are not. With nothing connected it says so plainly and what connecting one would do.

How to use it

  1. Type what you are looking for, plain words, a phrase in quotes for the exact wording, or vendor: and a name, and press Enter, or press one of the Try searches before the first search.
  2. Read the count line and the answer line, then walk the clippings with Down and Up: each is the clause as it sits on its page, with the page number beside it.
  3. Narrow with the rail: press a vendor, a kind of clause, a term end window or a value band, and watch the counts and the results move together. Press a chip's x to take one filter off, Clear all to take them all off.
  4. Press Enter on a clipping for the whole page beside the results, or Ctrl Enter to open the paper in the Reader at that clause. Ctrl C copies the clause with its citation.
  5. Press V for the table when you want the same results as rows, sort a column, and tick the rows you need; Space ticks the selected one, Tick all the lot.
  6. Press Export (or Ctrl E) and choose: Excel rows for a sheet, a Word brief for a colleague, the rows or the clauses to the clipboard, a print, or a link to the search itself.
  7. Right click a clause to keep only its vendor or its kind of clause, to hide a paper that keeps getting in the way (Ctrl Z brings it back), or to send the paper to an agent: the Contract Agent to decode it, the Contract Reader to redline it, the renewal playbook, or Vera.
  8. Press N on a clause to leave a note for your team; it lands beside the page, on the report, and on the paper's record.
  9. Press R for the report: read the four figures and the charts, press If we divest or Uplift next year and read the answer with its clauses, press Review with AI to learn which agreements could be better, then press Send and enter the addresses of whoever needs it, or Copy a link.
  10. Press / to search again; your recent searches wait under the box and in the titlebar.
The Document Agent's report

Keys: / the box, Enter find, Down and Up the next and previous clause, Enter the page beside the results, Ctrl Enter open the paper at the page, Space tick, Ctrl C copy the clause, N add a note, V clauses, table or report, R the report, F the filters, P the page, Ctrl E export, or send on the report, Ctrl P print, Ctrl L copy a link, Ctrl Z undo, ? the keys, F11 maximize, Escape close a menu, then clear the selection, then the box.

Related: Document clusters · Review tables · Vera · Rights register

Document clusters

Where: Contracts & documents › Document clusters · /doc-clusters · via More or Ctrl/⌘ K
Who: everyone

The survey bench now says when the map is stale: documents added since the last grouping show as a badge with the count, and the newer documents are named as not yet in any group, with the Re-group control beside it. Nothing regroups without your press.

Your contracts grouped automatically by what the documents actually say, subject matter rather than folder names. The grouping is deterministic text math; the AI only names the groups.

Document clusters screenshot

On the screen

How to use it

  1. Run or refresh the clustering.
  2. Open a document from its group.

Related: Document Agent

Review tables

Where: Contracts & documents › Review tables · /review-tables · via More or Ctrl/⌘ K
Who: everyone · requires an AI plan
You get: a quote-backed answer grid across all your contracts, exportable to Excel · fills a few documents at a time

Ask the same questions across many contracts at once. Each column is one question (termination notice, renewal cap, liability cap) and the AI fills in a quote-backed answer for every document.

*In plain words: one question per column, a quote-backed answer per contract, exportable.*

When to reach for this

Review tables screenshot

On the screen

How to use it

  1. Create a table from the Termination & renewal template, or add your own columns.
  2. Fill the table, then click a filled cell to see the exact clause it came from.

Related: Document Agent · Clause library

Data health

Where: Spend & savings › Data health · /data-health · via More or Ctrl/⌘ K
Watch: Data health (1:59)
Who: everyone

What the platform cannot see for your organization and what filling each gap unlocks. The scan runs on every load; a prioritized plan tells you which gap to close first, and Vera reads your own stored documents to stage fixes you apply in one press.

*In plain words: what the platform cannot see yet, ranked by what seeing it would unlock, with the fixes already drafted from your own paper.*

When to reach for this

Data health screenshot

On the screen

How to use it

  1. Close the highest-value gap first.
  2. Connect a data source to fill the entitlement gaps (an owner action under Settings › Integrations).

Related: Integrations


Next: Chapter 05 · Team, AI & assistant

Was this page helpful?

Thank you. Your note goes straight to the team that writes this manual.

Updated 2026-09-17 · A VendorBenchmark product · Download the manual as PDF · Questions? Message our team in the app.